Hassle-free returns within 7 days; specific conditions apply based on products and promotions.

Prepaid orders will be refunded to the original payment method, COD orders can be refunded as wallet credits or directly to a UPI ID of your choice.

Issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.

Items purchased during special sales with free product offers, like BOGO, are ineligible for returns.

First-time customers enjoy free returns on their first order - no return fee applies. For all subsequent orders, a reverse shipment fee of ₹25 per item is charged, upto ₹100 per order.

To ensure standard hygiene, certain product categories including Accessories(Jewellery,Caps,Belts,Bandana), Sunglasses, and Perfumes cannot be returned once delivered.

SnitchX members can return or exchange online orders within 30 days. Please note that any points earned or credited on the order will be revoked if the items are returned within this period.

Free gifts can only be exchanged, not returned.

Items purchased together with a free gift are only eligible for exchange, not return, to prevent misuse.

If you redeem points within 8 days before they are credited to your account, the order associated with the redemption will only be eligible for exchange, not return.

First-time customers enjoy free returns on their first order - no return fee applies. For all subsequent orders, a reverse shipment fee of ₹25 per item is charged, upto ₹100 per order.